Refund Policy
At 1MillionResume, we’re committed to providing tools that truly help you improve your resume. However, if you are not satisfied with your ai resume builder subscription, we offer a refund under the conditions outlined below.
Eligibility
You may be eligible for a full refund if:
- You request it within 3 days of purchase.
- You have not downloaded your resume beyond free limit.
- You have not extensively used advanced AI features (e.g., resume checks, JD matcher, ai optimizations).
How to Request a Refund
Please email us at contact@1millionresume.com with:
- Your account email
- The reason you're requesting a refund
We’ll try to resolve any issues first. If we’re unable to address your concern, a refund will be processed within 7 business days.
Refund Amount
We will issue refund of your paid amount minus payment provider charges.
Refund will not be granted if:
- Your resume was downloaded under pro plan.
- You have consumed the most or all of pro features.
- Your refund request is made after 3 days from purchase.
- We identify patterns of repeated refund requests or suspected misuse.
You can preview how our ai resume builder work via our Free plan and by watching demo videos.
If you believe your case deserves an exception, please contact us at support@1millionresume.com. We'll do our best to help.